Water

Water Department

Notification Emergencies
In the event of an emergency such as water main breaks, the water uses the Reverse 911 system to alert residents by phone with an automated message.

If you experience an emergency, please contact SUEZ at 855-367-6708 or the Allendale Police Department at 201-825-1900

Water Testing
Each year, numerous water samples are collected and subjected to over 1,000 tests.  These samples include organic and inorganic V.O.C.s, which are tested for natural and man-made contaminants in the treated and untreated water supply.  Other tests include bacteria, lead, and copper.  All test results are filed with the NJDEP, an agency responsible for monitoring and regulating the drinking water in New Jersey.

Water Quality Reports
Consumer Confidence/Water Quality Report 2019
Consumer Confidence Report 2018
Consumer Confidence Report 2017
Consumer Confidence Report 2016
2015 Water Quality Report
2014 Water Quality Report

 

IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER 2-24-2020

 

 

 

 

 

 

Water Bills are Quarterly 

Water Bills are mailed out quarterly: the first week of January, April, July and October. All Bills are based on metered consumption for the quarterly cycle.  Rates can be found in the Allendale Code under https://ecode360.com/8919629.  If you have questions and are calling Suez please have your account number available.

Options for Paying Your Water Bill

  • Mail payment in envelope with payment stub provided on bottom of bill
  • Place Payment in envelope with payment stub and drop in Water Department Mail Box at rear entrance to Allendale Borough Hall
  • Walk into Borough Hall and Pay at Tax Window. Open 9:00AM- 4:30PM
  • Pay on-line @ mysuezwater.com. Fees will be charged
  • Pay on-line through your own bank
  • Pay by phone @ 888-608-6690. Fees will be charged

Final Bills
If you are moving or selling your business, you must call customer service at 855-367-6708 at least five (5) days prior to the closing date; landlords must notify Customer service five (5) days before a tenet moves out of or onto a property. When scheduling a final reading all account information will be taken. At the end of this scheduled reading, a final bill is generated and must be paid in order for the account to be closed. All water bills are ultimately the responsibility of the property owner.

Facilities

The Allendale Water Department Facilities consists of five wells.  Wells 11 and 17 are capable of producing up to 500,000 gallons per day (GPD); wells 2, 4, and 15 are capable of producing 450,000 GPD.  All wells are treated with chlorine solution to conform to the NJDEP standards.  The New Street treatment facility provides year-round treatment for wells 2, 4 and 15, using diffused bubbling aeration and chlorination.  The average daily demand of the water system is approximately 850,000 GPD with a peak of 2,000,000 GPD. (Allendale has Bulk water Purchase Agreement with Suez for additional water source) Additionally, Allendale has two water storage tanks, a 1,000,000-gallon ground storage tank with a booster pump and a 400,000-gallon elevated storage tank located in Ramsey.

Operation and Management of Allendale Facilities by Suez NJ

An alliance between public and private sectors in one of the most efficient and cost-effective ways to provide safe water reliably in the face of aging infrastructure, growing demand and increasing complexity of water management.  For these reasons, the borough of Allendale has partnered with Suez to carry on the commitment of providing Allendale residents high-quality drinking water.

Leak Detection for Homeowners
NJDEP Ideas for Saving Water

Notification of  After Hour Emergencies
In the event of any emergency, such as water main breaks, the water utilizes the Reverse 911 system, to notify residents by phone with an automated message.  If you experience an after-hour emergency, please contact Suez at (201) 487-0011 or the Allendale Police Department at (201) 825-1900.

Facilities
The Allendale Water Department Facilities consist of five active wells.  Wells 11 and 17 are capable of producing up to 500,000 gallons per day (GPD); wells 2, 4, and 15 are capable of producing 450,000 GPD.  All wells are treated with chlorine solution, as required to conform to the NJDEP standards.  The New Street treatment facility provides year-round treatment for Wells 2, 4, and 15, using diffused bubbling aeration and chlorination.  The average daily demand of the water system is approximately 853,000 GPD with a peak of 2,000,000 GPD.  Additionally, The Borough has two water storage tanks, including a 1,000,000 gallon ground storage tank with a booster pump station as well as a 400,000 elevated tank, located in Ramsey.

Contact Information
Suez
Borough of Allendale
Customer Service
69 DeVoe Place
Hackensack, NJ 07601
mysuezwater.com/borough-of-allendale/standard-home

Customer Service
855-367-6708
Mon-Fri 8:00AM- 5:30PM

Emergency
Suez 855-367-6708
Allendale Police (201) 825-1900

 

Additional Resources
New Jersey Water Environment Association
New Jersey Water Association
Public Works Association of New Jersey
American Water Works Association
League of Municipalities
DEP Water Supply Page
EPA Home Page
NJDEP